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Veterinary Assistant

2 months ago

Rochester, Minnesota, United States Superior Animal Hospital Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Technician to join our team at Superior Animal Hospital. As a key member of our veterinary team, you will play a vital role in providing exceptional patient care and outstanding customer service to our clients.

Key Responsibilities
  • Client Communication: Provide accurate and timely updates to clients regarding their pets' health and treatment plans. Ensure clear communication of medication administration, pre- and post-operative instructions, and home care guidance.
  • Client Education & Support: Educate clients on preventative medicine, wellness care, and laboratory procedures. Assist clients in understanding financial commitments and prepare estimates for services.
  • Customer Service: Greet clients and their pets, escort them to exam rooms, and ensure a smooth transition to the front desk. Promote our practice's products, programs, and services to enhance client satisfaction.
  • Animal Handling & Care: Safely and compassionately restrain animals, assist veterinarians in medical, surgical, and dental procedures, and prepare patients for surgery.
  • Facility & Equipment Maintenance: Properly care for surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are clean and well-maintained.
  • Record Keeping: Maintain accurate and detailed patient records using our paperless medical record system. Ensure all procedures, vaccinations, and notes are documented for proper billing.
  • Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and package medication appropriately.
  • Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines. Administer SQ, IM, and IV injections, perform laboratory tests, radiographs, and electrocardiograms, and place IV catheters.
Qualifications
  • Completed veterinary technician program with VTNE scheduled or Certified as a Veterinary Technician (CVT).
  • Ability to handle animals safely and compassionately.
  • Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
  • Familiarity with DEA, OSHA, and hospital safety guidelines.