Front End Supervisor

4 days ago


Hilliard, Ohio, United States Burlington Full time
Customer Experience Manager

We are seeking a highly motivated and friendly individual with strong leadership skills to join our team as a Customer Experience Manager. In this role, you will be responsible for delivering exceptional customer experiences in a fast-paced retail environment.

Job Summary:

The Customer Experience Manager will lead day-to-day customer service initiatives, inspire and motivate associates to provide top-notch customer service at all times.

Key Responsibilities:

  • Model company core values and deliver a consistently great experience to all customers with a high level of professionalism.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus.
  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

  • Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Compensation: $14 - $14 per hour. Benefits may include medical coverage, a 401(k) plan, paid time off, and up to 8 paid holidays.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.



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