Web Development Director

22 hours ago


Austin, Texas, United States Apple Full time

Job Overview:

We are seeking an exceptional leader to helm our interactive media team, driving high-quality web solutions that support instructional- and information-design methodologies.

The successful candidate will bring a passion for innovative digital content strategies, ensuring seamless collaboration with AppleCare instructional designers and content stakeholders.

  • Manage a team of talented developers and designers, guiding overall performance to align with organizational goals
  • Conduct regular one-on-one meetings and development discussions with team members; understand their career goals and partner with them to support their growth plans
  • Oversee the creation of rich, engaging, clear, and concise interactive solutions for thousands of support Advisors

About the Role:

This role involves managing interactive web solutions from inception to completion, consulting with business partners to provide innovative solutions that address identified strategic challenges.

Prepare and deliver presentations to senior leaders about project outcomes and effectiveness.

Requirements:

  • Bachelor's degree or equivalent, plus 3+ years relevant work experience
  • Experience managing or leading interactive web production for a large organization
  • Ability to manage teams and lead people that support multiple business units
  • Solid knowledge of instructional design and web content development processes

Preferred Qualifications:

  • BA or BFA in Multimedia, eLearning, Graphic Design, UX or Product Design or equivalent work experience; Master's degree in a related field a plus
  • Experience with contact center training organizations
  • Familiarity with cloud platforms

Estimated Salary: $135,000 - $195,000 per year

Location: Austin, Texas, United States

Language: English



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