Pharmacy Customer Service Representative
4 weeks ago
We are seeking a highly skilled Pharmacy Customer Service Representative to join our team at CornerStone Staffing. As a Pharmacy Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers in the pharmaceutical industry.
Key Responsibilities:
- Manage customer and patient inquiries and process medical and prescription claims.
- Ensure patient inquiries are answered regarding prescriptions and pharmacy services.
- Handle medical and pharmaceutical billing inquiries.
- Assist patients with medical insurance verification and payment options.
Requirements:
- One year of healthcare call center experience.
- Benefit verification - Prior Authorization.
- Medical collections.
- Prefer healthcare work experience and familiarity with medical benefits, medical insurance, prescriptions.
- Knowledge of HIPAA regulations.
- Co-pay, co-insurance, deductible.
- PAP - patient assistance programs.
Education:
Verifiable high school diploma or equivalent.
About CornerStone Staffing:
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self-discipline, and faith. With 11 offices across the Metroplex, we offer a range of job opportunities for job seekers looking for short-term supplemental income or a full-time position that will launch a new career.
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