IT Systems Support Specialist

2 weeks ago


Tucson, Arizona, United States Hughes Federal Credit Union Full time
IT Systems Technician Job Summary

We are seeking a skilled IT Systems Technician to join our team at Hughes Federal Credit Union. As a key member of our IT department, you will provide technical support to our staff and third-party vendors, ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide in-person and virtual technical support to credit union staff and third-party vendors.
  • Install, configure, and maintain desktop PCs, laptops, and Apple Mac machines.
  • Install, configure, and maintain related peripheral equipment for end users.
  • Troubleshoot errors and issues with end-user PCs and peripheral equipment.
  • Coordinate 3rd party support of end-user systems when necessary.
  • Provide high-level end-user support to questions and problem resolution.
  • Perform and prioritize monthly security patching.
  • Diagnose and resolve technology-based issues/problems.
  • Oversee and maintain assigned systems, including problem resolution and support services.

Requirements:

  • Minimum of 2 years of IT Systems support or related experience.
  • Associates Degree in Computer Science, equivalent work, or education experience.
  • Certifications - Vmware, Cisco, Microsoft Certifications or other IT industry standard certifications are a plus.

Benefits and Perks:

  • Generous Paid Time Off Policy
  • 401(k) plan
  • Health, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Competitive Wage and Career Growth


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