IT Systems Support Specialist
2 weeks ago
We are seeking a skilled IT Systems Technician to join our team at Hughes Federal Credit Union. As a key member of our IT department, you will provide technical support to our staff and third-party vendors, ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide in-person and virtual technical support to credit union staff and third-party vendors.
- Install, configure, and maintain desktop PCs, laptops, and Apple Mac machines.
- Install, configure, and maintain related peripheral equipment for end users.
- Troubleshoot errors and issues with end-user PCs and peripheral equipment.
- Coordinate 3rd party support of end-user systems when necessary.
- Provide high-level end-user support to questions and problem resolution.
- Perform and prioritize monthly security patching.
- Diagnose and resolve technology-based issues/problems.
- Oversee and maintain assigned systems, including problem resolution and support services.
Requirements:
- Minimum of 2 years of IT Systems support or related experience.
- Associates Degree in Computer Science, equivalent work, or education experience.
- Certifications - Vmware, Cisco, Microsoft Certifications or other IT industry standard certifications are a plus.
Benefits and Perks:
- Generous Paid Time Off Policy
- 401(k) plan
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Competitive Wage and Career Growth
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