Healthcare Support Specialist
5 days ago
Our mission is to help people live healthier lives and make the health system work better for everyone. We believe in mitigating our impact on the environment and delivering equitable care that addresses health disparities.
Job Overview
We are seeking a Healthcare Support Specialist to join our team in Golden, CO. This role involves providing exceptional customer service to patients, providers, and pharmacies, while ensuring timely and accurate completion of tasks.
Key Responsibilities
- Provide customer service to patients and providers via phone and email
- Schedule appointments and navigate Electronic Health Record systems
- Ensure compliance with HIPAA and ROI protocols
- Work collaboratively with team members to achieve goals
Requirements and Qualifications
- High School Diploma / GED
- 1+ years of customer service experience in a healthcare setting
- Familiarity with computer applications and Electronic Health Record systems
- Excellent communication and problem-solving skills
Compensation and Benefits
This role offers a competitive salary range of $16.54 to $32.55 per hour, depending on location and experience. Benefits include a 401(k) plan, equity stock purchase, and incentive programs.
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