Retail Operations Manager

2 weeks ago


Hines, Illinois, United States Veterans Canteen Service Full time
Lead a Team of Professionals

As a key member of the Veterans Canteen Service team, you will be responsible for leading a team of professionals in the Patriot Caf, Patriot Retail, and/or Patriot Brew in the VA Medical Center. Your leadership skills will be put to the test as you direct daily operations, ensuring safe food quality, restaurant cleanliness, and sanitation, as well as in-stock product availability. You will also be responsible for promoting great customer service, ensuring day-to-day compliance to operational standards, and managing inventory control, labor costs, and budgets. Additionally, you will develop and implement local promotional programs, supervise assigned personnel, and report to the General Manager.

Competitive Benefits
  • Child Care Subsidy Program
  • Public Transportation Benefits (Bus Pass)
  • Annual Cost of Living Pay Increases
  • Major Medical, Dental, Vision Insurance & Life Insurance
  • Vacation & Sick Leave to include 11 (paid) Federal Holidays
  • Company Contribution to Retirement Savings Plan

Requirements
  • Minimum of 2-3 years of direct food/retail management experience
  • Proven track record of building sales, increasing profits, staff development
  • Prior inventory management, supply cost and shrinkage controls, and P&L management
  • Ability to assess business needs and problem solve
  • Hands-on leadership with a strong focus on service and hospitality
  • Proficient computer skills using Microsoft applications (Word, Excel, etc.)
  • Experience with POS Systems
  • ServSafe certification required or obtained within 90 days of hire date
  • Associate Degree preferred, but not required, in Business, Hospitality or Management


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