Billing Specialist

24 hours ago


New York, New York, United States WalkMe Full time
Job Title: Billing Specialist

WalkMe is seeking a highly skilled Billing Specialist to join our team. As a Billing Specialist, you will play a critical role in supporting our hyper-growth by providing financial and administrative services.

Key Responsibilities:
  • Complete billing tasks, produce invoices and credit memos in accordance with customer agreements
  • Manage billing master data, including customer details and process internal requests for address, account and rate changes, account termination, account reactivation, recurring billing additions, etc.
  • Analyze customer's account statements
  • Provide support with customer and billing related queries
  • Manage account balances and resolve inconsistencies
  • Participate in implementing billing systems integrations
  • Ensure adherence to finance and booking policies, and approval standards are met, per set requirements
Requirements:
  • 4+ years experience in a similar role
  • Bachelor's degree in business, accounting, or a related field
  • Experience with basic accounting and business principles
  • Working knowledge of spreadsheets (can maintain complex spreadsheets) and ERP system (We use NetSuite)
What Sets Us Apart:

At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.

We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.

We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category.

This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.

We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic.

Flexible Work Arrangements:

We offer remote/hybrid and flexible hours to help manage work commitments and personal life effectively.

Supportive Culture:

We focus on the whole person, celebrating what makes us unique, and create space for community.

Professional Development:

We encourage continuous learning and offer opportunities for career development through our career compass offering.

Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.

WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row

WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.



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