Credit Recovery Specialist

4 days ago


Los Angeles, California, United States Law Offices of Goldsmith & Hull, APC Full time
Job Title

Credit Recovery Specialist

About the Role

We are seeking a highly skilled Credit Recovery Specialist to join our team at Law Offices of Goldsmith & Hull, APC. This is a full-time position in Northridge, offering an hourly wage plus commission.

 

Key Responsibilities
  • Conduct phone calls with customers regarding consumer credit accounts to create payment solutions tailored to their unique financial situations.
  • Collect on post-judgment accounts, utilizing critical thinking and problem-solving skills to overcome obstacles and secure payment commitments.
  • Develop superior customer experiences through every call, adhering to quality standards and compliance with relevant laws and regulations.
  • Effectively utilize multiple skip tracing tools and resources to locate the Right Party Contact associated with the account.

 

Requirements
  • A High School diploma or GED.
  • A minimum of 1 year of experience in a collection position (a plus).
  • Excellent interpersonal and relationship-building skills.
  • Superior problem-solving and negotiating abilities.
  • The ability to maintain composure during difficult calls.
  • Bilingual English/Spanish (a plus).

 

Compensation and Benefits

The estimated annual salary for this role is $65,000 - $85,000 based on industry standards and the location in Northridge. The company offers a flexible work schedule, casual and friendly work environment, and opportunities for professional growth.



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