Credit Recovery Specialist
4 days ago
Credit Recovery Specialist
About the RoleWe are seeking a highly skilled Credit Recovery Specialist to join our team at Law Offices of Goldsmith & Hull, APC. This is a full-time position in Northridge, offering an hourly wage plus commission.
Key Responsibilities
- Conduct phone calls with customers regarding consumer credit accounts to create payment solutions tailored to their unique financial situations.
- Collect on post-judgment accounts, utilizing critical thinking and problem-solving skills to overcome obstacles and secure payment commitments.
- Develop superior customer experiences through every call, adhering to quality standards and compliance with relevant laws and regulations.
- Effectively utilize multiple skip tracing tools and resources to locate the Right Party Contact associated with the account.
Requirements
- A High School diploma or GED.
- A minimum of 1 year of experience in a collection position (a plus).
- Excellent interpersonal and relationship-building skills.
- Superior problem-solving and negotiating abilities.
- The ability to maintain composure during difficult calls.
- Bilingual English/Spanish (a plus).
Compensation and Benefits
The estimated annual salary for this role is $65,000 - $85,000 based on industry standards and the location in Northridge. The company offers a flexible work schedule, casual and friendly work environment, and opportunities for professional growth.
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