Retail Branch Manager

3 weeks ago


Bozeman, Montana, United States Opportunity Bank of Montana Full time
Job Title: Retail Branch Manager

Opportunity Bank of Montana is seeking a highly skilled and experienced Retail Branch Manager to join our team. As a key member of our banking operations, you will be responsible for managing the day-to-day activities of our Bozeman Oak branch, ensuring that all processes and procedures are fully implemented and compliant with Bank policies and regulations.

Key Responsibilities:
  • Manage and supervise the activities of the branch retail team to maintain operational efficiencies.
  • Perform teller and relationship banking functions as needed, including opening new accounts, handling customer inquiries, and resolving customer complaints.
  • Ensure the branch is in compliance with all Bank policies and procedures, as well as applicable state and federal banking regulations.
  • Oversee cash limits, security procedures, balancing, and other areas to ensure effective internal control and regulatory compliance.
  • Actively promote superior customer service and a successful sales culture through training, leading, and coaching.
  • Establish, retain, and deepen relationships with existing and new customers through active profiling and needs-based questioning to achieve branch deposit/loan goals.
  • Recognize and refer cross-sale opportunities.
  • Contribute to the overall profitability of the branch by implementing cost controls, income generation, and branch marketing efforts.
Requirements:
  • High school diploma or equivalent.
  • Previous banking/financial industry experience, including knowledge of compliance and bank regulations.
  • Extensive knowledge of bank operations, products, services, and data processing duties & processes.
Preferred Qualifications:
  • 3 years progressively responsible leadership in staff training and supervision.
  • Extensive knowledge of industry products, services, policies, procedures, and regulations.
  • Experience with teller line and retail banking processes and branch management.

Opportunity Bank of Montana is an equal opportunity employer. We are committed to providing equal employment opportunity within the Bank and motivating cooperation toward the goal of hiring and promoting available qualified personnel without regard to their race, gender, color, national origin, sex, age, religion, disability, veteran status, marital status, sexual orientation, or any other legally protected status.



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