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Patient Care Coordinator

2 months ago

Henderson, Colorado, United States OnPoint Medical Group Full time
About OnPoint Medical Group

We are a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Job Summary

The Patient Care Coordinator works in the front office of our medical clinics, responsible for greeting patients, answering phone calls, activating patient files, and moving patients through a pre-determined protocol to ensure a smooth visit with our clinic providers.

Key Responsibilities
  1. Greeting and Registration: Greet incoming patients in person or over the phone in a friendly and professional manner, and register new patients and verify patient information for existing patients.
  2. Pre-Visit Planning: Complete pre-visit planning, including contacting patients for updated insurance, completing insurance verification, and updating patient records.
  3. Administrative Duties: Collect co-pays and payments when needed, answer inbound calls to schedule patients, and act as a liaison to clinical staff for patient questions.
  4. Outbound Calls: Complete outbound calls to patients to schedule appointments.
  5. Confidentiality and HIPAA: Maintain confidentiality and follow HIPAA guidelines.
  6. Attendance and Teamwork: Punctual and regular attendance is an essential responsibility, and the ability to work in a group but complete assigned tasks individually.
Requirements
  • Education: High School Diploma or High School Equivalency, with strong computer skills required.
  • Preferred Experience: Some college medical, business, and accounting focus, with customer service experience.
Benefits
  • Health Insurance: Health insurance plan options for you and your dependents.
  • Dental and Vision: Dental and Vision insurance for you and your qualified dependents.
  • Life Insurance: Company-paid life insurance.
  • Disability Insurance: Voluntary options for short-term disability and long-term disability coverage.
  • 401(k): Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • PTO: PTO accrued.