Product Support Data Scientist Lead

4 days ago

San Diego, California, United States Apple Full time

Role Overview

">

At Apple, we're looking for a talented Data Insights Specialist to join our ACBIOS team. This is an exciting opportunity to make a meaningful impact on our customers' experience and support Apple products throughout their life cycle.

In this role, you will be responsible for deriving insights into the software quality of Apple's products. You will craft and implement machine learning models, establish algorithms, and build tools to identify anomalies in metrics related to software field performance and product quality.

You will collaborate with cross-functional teams to establish relationships, find opportunities, develop performance indicators, and communicate complex data analyses. Your expertise will help teams around Apple understand what product and software improvements are priorities to address.

Key Responsibilities

  • Craft and implement machine learning models to identify anomalies in metrics related to software field performance and product quality
  • Establish algorithms and build tools to gain a deep understanding of why customers contact Apple for support
  • Collaborate with cross-functional teams to establish relationships, find opportunities, develop performance indicators, and communicate complex data analyses
  • Build and refine anomaly detection tools and algorithms to improve our ability to identify and respond earlier to emerging signals in our data
  • Research and implement new technologies and methods in data science, data engineering, and data visualization to elevate the technical proficiency and innovation of our team

Requirements

  • MA or MS degree in statistical analysis, computer science, data science, or related field
  • 3+ years experience in deploying data science, machine learning, or anomaly detection techniques to solve practical business problems
  • Outstanding written and verbal communication, with the ability to make complex data science concepts understandable to non-technical audiences
  • Proficiency in SQL, preferably in Snowflake
  • Experience with anomaly and outlier detection methods and algorithms
  • Strong programming skills in Python with experience using packages such as Pandas, NumPy, scikit-learn
  • Experience in quantitative data analysis, possessing a strong ability to conduct in-depth evaluations of complex issues
  • Have a creative approach to engineer innovative features and signals into analytical solutions, pushing the boundaries of current tools and methodologies
  • Experience leveraging Large Language Models (LLMs) to generate, refine, evaluate, and analyze text data for practical applications

Benefits

  • Estimated salary: $145,000 - $175,000 per year
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • A range of discounted products and free services
  • Reimbursement for certain educational expenses
  • Discretionary bonuses or commission payments
  • Relocation assistance (if applicable)

About Apple

">

We're committed to inclusion and diversity, taking affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

  • Product Support Data Scientist

    5 days ago

    San Diego, California, United States Apple Full time

    About the RoleWe are seeking a skilled Data Science Expert to join our team at Apple. As a Product Support Data Scientist, you will play a critical role in driving business outcomes through data-driven insights.The ideal candidate will have a strong background in machine learning and statistical analysis, with experience in deploying data science techniques...

  • Data Scientist Lead

    6 days ago

    San Diego, California, United States Platform Science Full time

    Job DescriptionWe are seeking a highly skilled Data Scientist Lead to join our team at Platform Science. This role will play a critical part in driving data-driven decision making across the company.About UsAt Platform Science, we're working to connect everything that moves. Founded in 2015, we're an open IoT platform partnering with innovative fleets,...

  • Data Scientist Lead

    6 days ago

    San Diego, California, United States ResMed Full time

    About the RoleThe Senior Data Scientist will lead the development of AI/ML solutions across various business areas at ResMed. This role requires a strong foundation in machine learning and cloud computing, with expertise in developing model-based solutions for personalized patient journeys.Key Responsibilities:Develop statistical and machine learning...

  • Data Scientist Lead

    2 weeks ago

    San Francisco, California, United States Warner Bros. Discovery Full time

    Welcome to Warner Bros. Discovery, where innovation meets creativity. We're seeking a highly skilled Data Scientist Lead to join our team and help drive business growth through data-driven insights.About the Role:The ideal candidate will have 5+ years of experience in building machine learning products, with a strong proficiency in ML frameworks such as...

  • Data Scientist for Advanced Analytics and Data Insights

    4 weeks ago

    San Diego, California, United States Amazon Full time

    Company Overview: Amazon is a global leader in e-commerce, cloud computing, and artificial intelligence. Our Minerva team is a cross-functional science, analytics, and ML org that leverages massive-scale data with advanced analytics and machine learning to make revolutionary leaps forward.About the Role: We are seeking an experienced Sr. Data Scientist to...

  • Data Scientist Lead

    2 weeks ago

    San Jose, California, United States Tik Tok Full time

    Job OverviewTikTok is a leading destination for short-form mobile video, aiming to inspire creativity and bring joy. Our mission is to drive growth initiatives with a data-driven and results-focused approach.We are seeking a talented Senior Data Scientist to join our User Growth team. As a key member of this team, you will be responsible for building...

  • Data Scientist Lead

    6 days ago

    San Francisco, California, United States Aven, Inc. Full time

    Aven, Inc. We are a cutting-edge fintech company on a mission to revolutionize the way consumers access credit. With our innovative approach and talented team, we are looking for a seasoned Data Scientist to help shape our product strategy and drive business growth. About Us Aven, Inc. is a leading provider of financial solutions for homeowners. Our team...

  • Data Scientist

    4 weeks ago

    San Diego, California, United States The Marlin Alliance, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Data Scientist to join our team at The Marlin Alliance, Inc.The ideal candidate will have a deep understanding of data analysis and machine learning techniques to drive business solutions.Key Responsibilities:Analyze large datasets to identify opportunities for product optimization.Develop and implement...

  • Data Scientist Lead

    6 days ago

    San Francisco, California, United States Kikoff Inc Full time

    About UsKikoff Inc. is a personal finance platform dedicated to helping underserved Americans achieve financial wellness.Our mission is to provide fair, effective, and simple pathways for everyday people to meet their financial goals.We are seeking a highly skilled Data Scientist to join our team in San Francisco, CA.The RoleThis full-time position offers a...

  • Genomics Data Scientist Lead

    1 week ago

    San Francisco, California, United States Twist Bioscience Full time

    Job DescriptionWe are seeking a highly motivated, results-oriented individual to join our team as a Senior Bioinformatics Scientist. In this role, you will leverage deep genomics expertise and computational skills to develop innovative solutions for complex biological data analysis.This position requires a strong foundation in molecular biology, genomics,...

  • Data Scientist for Product Development

    2 weeks ago

    San Francisco, California, United States Salesforce Inc Full time

    About the Role: We're seeking a highly skilled Data Scientist to join our team as a Summer 2025 Intern. As a Data Scientist, you'll be responsible for defining end-to-end product data science projects with your mentor and product partner. You'll conduct actionable analysis by crafting your own data sets and using various data science methodologies.">">">This...

  • Data Scientist, Private Brands

    6 days ago

    San Diego, California, United States Amazon Full time

    About UsAmazon's Private Brands Selection Guidance organization is looking for a highly skilled Data Scientist, Private Brands to join our team. We are an interdisciplinary group of Scientists, Economists, Engineers, and Product Managers who apply cutting-edge technology to drive business decisions and product development.The ideal candidate will have a...

  • Data Scientist Lead

    4 days ago

    San Jose, California, United States Tik Tok Full time

    TikTok E-Commerce Governance PlatformJob Description">Job SummaryWe are seeking a highly skilled Data Scientist Lead to join our Global E-Commerce Governance Platform team. As a key member of our team, you will be responsible for spearheading data analysis initiatives to generate actionable insights in the global e-commerce governance domain.In this role,...

  • Data Scientist Expert

    6 days ago

    San Diego, California, United States Dynamic Solutions Technology LLC Full time

    About Us">Dynamic Solutions Technology, LLC is a leading strategic services firm serving commercial and government clients. We are seeking a full-time Data Scientist (Mid-Level) to support our DoD customer based in San Diego, CA.">Salary Range: $120,000 - $180,000 per year">About the Role">We are looking for an experienced Data Scientist to work on...

  • Lead Retail Data Scientist

    1 day ago

    San Bruno, California, United States Walmart Full time

    Drive Business Growth with Advanced AnalyticsWe are seeking a highly skilled Senior Data Scientist to join our Market Intelligence team at Walmart, driving organization's understanding of the competitive landscape and fueling market share growth.The ideal candidate is a sharp, thoughtful, and collaborative problem solver who enjoys uncovering key business...

  • Data Scientist

    2 weeks ago

    San Diego, California, United States Amazon Full time

    Job OverviewAs a Sr. Data Scientist at Amazon, you will be part of a cross-functional science, analytics, and ML org of highly experienced scientists, BI/data engineers, and software engineers with a critical business mission making revolutionary leaps forward using massive-scale data with advanced analytics and machine learning. This team helps democratize...

  • Senior Data Scientist Position

    11 hours ago

    San Diego, California, United States Apixio Full time

    About UsApixio is a leading Connected Care platform company that aims to accelerate the shift toward alternative payment models, while enhancing efficiency and supporting better patient outcomes. We combine healthcare expertise, AI/machine learning technology, and data-driven analytics solutions to deliver innovative solutions and value to our customers and...

  • Data Scientist Lead

    6 days ago

    San Francisco, California, United States Notion, LLC Full time

    Job Description:In this pivotal role as a Data Scientist, you will play a key part in shaping the future of product, engineering, and data science collaboration at Notion, LLC. Your contributions will have a significant impact on the development of our innovative platform.Responsibilities:Setting the roadmap for product, engineering, and data science...

  • Data Scientist Specialist

    6 days ago

    San Diego, California, United States ResMed Full time

    ResMed OverviewAt ResMed, we are shaping the future of healthcare by providing innovative solutions for sleep and respiratory disorders. Our team of experts is dedicated to delivering high-quality products and services that improve patient outcomes and enhance the quality of life.Salary and BenefitsThis role comes with a competitive salary ranging from...

  • Data Scientist

    5 days ago

    San Jose, California, United States Tik Tok Full time

    Job OverviewTikTok is a leading short-form mobile video platform. As a Data Scientist, you will play a key role in driving product impact and informing business decisions through data-driven insights.