Branch Banking Assistant Leader

3 weeks ago


Montclair, New Jersey, United States Flagstar Bank Full time

Job Summary

The Branch Banking Assistant Leader is responsible for driving branch revenue growth, operational integrity, and client experience excellence. This role focuses on reputational success in the community and requires a strong understanding of market trends and client needs.

Key Responsibilities

  • Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
  • Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
  • Support in the coaching, development, and mentorship of team members.
  • Reinforce training, development, and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
  • Responsible for assisting the Branch Banking Leader with talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring all staff comply with compliance requirements.
  • Deliver client engagement and education using the tools and systems available.
  • Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
  • Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
  • Meet operational excellence standards.

Requirements
  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required.
  • 3+ Years of overall branch sales experience, required.
  • May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation.
  • Undergraduate Degree (4 years or equivalent), preferred.
  • Experience in a leadership role, preferred.

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