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Customer Service Liaison

2 weeks ago


Charlotte, North Carolina, United States University of North Carolina Charlotte Full time

Job Summary

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  • Receive and scan incoming mail and packages utilizing a handheld scanner.
  • Assign packages to departments using SC-Logic tracking software.
  • Assist in assigning student packages during peak seasons.
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Responsibilities

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  • Handle time and information-sensitive mail acquisition tasks.
  • Collaborate with teams to optimize package delivery processes.
  • Provide exceptional customer service to students, faculty, and staff.
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Requirements

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  • Demonstrate excellent communication and problem-solving skills.
  • Show adaptability and flexibility in a fast-paced environment.
  • Meet the needs of diverse customers and stakeholders.
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Benefits

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  • Contribute to a dynamic team at the University of North Carolina Charlotte.
  • Gain valuable experience in customer service and logistics.
  • Enjoy a rewarding career with opportunities for growth and development.