Customer Service Representative

3 days ago


Santa Monica, California, United States Santa Monica Audi Full time
We are seeking a Customer Service Representative to join our team at Santa Monica Audi. This role is ideal for individuals who enjoy working in a fast-paced customer-focused environment and possess excellent communication skills. As a Customer Service Representative, you will play a crucial role in providing top-notch service to our clients, working closely with the sales and service teams, and contributing to the overall success of our dealership.

Responsibilities:
  • Greet and assist clients in a friendly and professional manner.
  • Deliver messages and updates in a timely and accurate fashion.
  • Identify potential client concerns and report them to management.
  • Maintain accurate records and data using computer systems and software.
  • Collaborate with colleagues to ensure seamless communication and workflow.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Proficiency in computer systems and software.
  • Flexibility to adapt to changing schedules and priorities.

Benefits:
  • Competitive salary and benefits package.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Opportunities for career advancement and growth.


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