Customer Service Representative
3 weeks ago
Sherwin-Williams is a leading provider of coatings and paint products. We strive to provide excellent customer service and quality products to our customers.
We believe in careers that grow with you, where you can explore your curiosity and drive us forward. We value the unique talents and abilities from all backgrounds and characteristics.
Job DescriptionAs a Customer Service Representative - Paint Specialist at Sherwin-Williams, you will be responsible for assisting customers in person and over the phone by determining their needs and presenting appropriate products and services.
You will also be expected to:
- Process sales transactions accurately and consistently with policies and procedures
- FOLLOW AND ACHIEVE SALES GOALS ON A MONTHLY, QUARTERLY, AND YEARLY BASIS
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
You will be working in a fast-paced environment, interacting with customers, and providing exceptional service to ensure high levels of customer satisfaction.
RequirementsTo be successful in this role, you must:
- Be at least 18 years old
- Be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Be able to read, write, comprehend, and communicate in English
- Be able to read, write, comprehend, and communicate in Spanish
- Be able to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
We prefer candidates who have:
- A valid, unrestricted driver's license
- At least a High School diploma or GED
- At least one year experience working in a delivery, retail, or customer service position
- Previous work experience selling paint and paint-related products
- Previous work experience operating tinting and mixing equipment
The estimated salary range for this position is $45,000-$65,000 per year, based on location and experience.
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