Financial Support Associate
2 weeks ago
Penn Community Bank is a dynamic and growing financial institution dedicated to serving our customers and community with excellence. Our team of professionals is passionate about delivering exceptional customer service and innovative banking solutions.
Job Summary
We are seeking a results-driven and customer-focused Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting Bank products and services to meet customer needs.
Main Responsibilities
* Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally
* Process transactions accurately and efficiently, ensuring all necessary documentation is completed correctly
* Promote Bank products and services to identify customer financial needs and opportunities
* Collaborate with internal teams to provide comprehensive support and solutions
* Maintain accurate records and reports to ensure compliance and quality standards
Essential Qualifications
* High school diploma or equivalent required; previous banking experience preferred
* Excellent communication and customer service skills
* Ability to work effectively in a fast-paced environment
* Strong attention to detail and accuracy
* Basic computer skills
* Ability to multitask and remain organized
Salary and Benefits
* Competitive salary: $45,000 - $55,000 per year, depending on experience
* Comprehensive benefits package, including health insurance, retirement plan, and paid time off
Equal Employment Opportunity
Penn Community Bank is an equal opportunity employer and welcomes applications from diverse candidates.
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