Shipment Management Associate II

3 weeks ago


Fort Worth, Texas, United States Ryder System Full time
Job Summary

Ryder is seeking a highly skilled Shipment Management Associate II to join our team. As a key member of our operations team, you will be responsible for providing technical support for SMC operations, customer interfacing, and continuous improvement.

Key Responsibilities
  • Technical Support: Provide tactical front-line support for all command center activities at the account level and after-hours support via pager and remote access as required.
  • Customer Interfacing: Active communications with internal and external customers on operational issues to ensure all items are addressed in a timely manner.
  • Continuous Improvement: Responsible for developing and documenting operational processes and procedures at the account level to support site-wide ISO 9001 quality system.
  • Customer Solution Development: Provide support for peers and subordinates on key operational decisions and non-typical requests to support customers' business needs.
  • Operational Training: Participate in the development, deployment, and maintenance of both client-specific and operations generic training materials and delivery methods.
  • Project Management: Manage a variety of account-specific and site-wide tactical and strategic projects.
Requirements
  • Education: High school diploma or equivalent required; Bachelor's degree preferred in Transportation Management, Logistics, Business Administration, or related field.
  • Experience: Two (2) years or more direct transportation or logistics work experience required.
Benefits

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.



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