Site Manager

2 weeks ago


Hurricane, West Virginia, United States THOROUGHBRED EXPRESS AUTO WASH LLC Full time

Company Overview: Thoroughbred Express Auto Wash LLC is a leading provider of car wash services, dedicated to delivering top-notch service and creating a positive experience for our customers.

About the Role: We are seeking a highly motivated and customer-focused Site Manager to join our team. As a Site Manager, you will be responsible for overseeing the daily operations of our car wash facility, ensuring that all tasks are completed efficiently and effectively.

Salary: The estimated annual salary for this role is $50,000-$60,000 based on industry standards and location.

Job Description:

Key Responsibilities:
  • Greet customers with a smile and guide them through our car wash process.
  • Safely operate equipment and ensure vehicles are thoroughly cleaned.
  • Assist with minor maintenance tasks to keep our facility running smoothly.
  • Direct business functions on site, including goals and sales attainment, when Site Managers are not present.
  • Maintain relationships with customers, improve service, ensure sustainability, and meet business objectives through a community focus.
  • Lead by example and showcase the standard for customer service, quality, and cleanliness.
  • Continuously educate wash teams on products, services, promotions, and operational initiatives.
  • Support Site Management with implementing policies, monitoring, and motivating staff.
  • Manage the site-level customer claims process.
  • Ensure all opening and closing procedures are followed.
  • Proactively manage labor on an hourly basis.
  • Support any other store-level operational initiatives as needed.
  • Perform preventative maintenance, troubleshoot, and complete general repairs on wash equipment.
Requirements:
  • A positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship-oriented, financial acumen and budget-minded, goal setter.
  • Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency.


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