DV Shelter Program Associate

3 weeks ago


New York, New York, United States Safe Horizon Full time
Job Overview

We are looking for a dedicated and empathetic Client Services Specialist to join our team at Safe Horizon. In this role, you will play a crucial part in supporting the well-being of our clients and contributing to the success of our DV Shelter Program.

The estimated salary range for this position is $22.80-$23.96 per hour. This is a full-time opportunity with 35 hours of work per week.

Key Responsibilities:

  • Develop and implement a trauma-informed approach to support clients, incorporating anti-oppressive principles into your work.
  • Assess clients' immediate safety needs and develop risk management plans during intake processes.
  • Provide crisis intervention, including mediation and de-escalation skills, to help resolve conflicts between residents.
  • Plan and implement self-care and social activities for clients and their children, promoting a sense of community and well-being.
  • Conduct regular health and safety facility checks, ensuring a secure environment for all.
  • Sort and distribute donations, assist with basic office tasks, and provide referrals for clients' basic needs.

Requirements:

  • High School Diploma/GED and two years of relevant experience.
  • Basic computer skills necessary.
  • Certifications: F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems (Emergency Shelters) or F80-Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/First Aid Certification, and Security Guard License (Transitional Shelters).

Benefits:

  • Vacation time
  • Paid sick time
  • Holidays
  • Medical, dental, and vision coverage
  • 403(b) retirement plan
  • Company life insurance
  • Medical/dependent care flexible spending accounts
  • Tuition assistance program
  • Commuter benefits program
  • Gym reimbursement
  • Parental leave
  • Employee learning center],


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