Store Operations Manager

2 weeks ago


Natick, Massachusetts, United States LEARNING EXPRESS NATICK Full time
Job Description

Job Title: Assistant Manager/Receiving/Weekend Supervisor at LEARNING EXPRESS NATICK.

Estimated Salary: $60,000 - $80,000 per year based on experience and qualifications.

**Job Overview:**

We are seeking an exceptional Assistant Manager to join our team at LEARNING EXPRESS NATICK. As a key member of our management team, you will be responsible for supervising daily functions and overall operations of the store. You will work closely with the management team and owner to direct all activities relating to growing the business, including training and motivating a successful selling team.

**Responsibilities:**

  • Personnel Management (Leader):
  • Ensure high levels of customer satisfaction through excellent service.
  • Manage staff receiving physical inventory and restocking throughout the day.
  • Ensure staff is maintaining everyday housekeeping standards.
  • Share weekly best sellers with team.
  • Communicate with the owner regularly to keep them informed of store performance.
  • Operations (Backroom):
  • Manage the store's supplies, such as labels, wrapping paper, bags, etc.
  • Ensure all equipment and computers are operational and in working order.
  • Physical and electronic product receiving.
  • Maintain backroom organization.
  • Follow up and correct negative on hands.
  • Manage damages.
  • Manage cleaning supplies.
  • Merchandising (Visual Merchandising):
  • Create and implement merchandising themes.
  • Maintain high standards for visual merchandising and product placement.
  • Ensure the correct balance of signage throughout the store and windows.
  • Create new window displays every 2 months and with change of season or holiday.
  • Social Media Management.
  • Delegate and Manage Brand Ambassadors.

Requirements:

To succeed in this role, you must have outstanding operation and leadership skills, ability to function well in a fast-paced environment, adapt quickly to changing circumstances, multi-task, problem solve, strong interpersonal and communication skills, retail experience, customer service orientation, customer-focused leadership and motivational skills, decision-making skills, time management skills, and organizational and computer skills.



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