Marketplace Server

Hawks Cay Resort is a tropical destination resort in the Florida Keys that offers a unique and exceptional guest experience. Our commitment to creating a supportive and inclusive work environment is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

We are seeking a highly motivated and customer-focused Marketplace Server to join our team. As a Marketplace Server, you will be responsible for providing exceptional guest service, promoting our menu offerings, and maintaining a clean and organized work environment.

• Provide hospitable service to guests, using their names and engaging with them to create a memorable experience.
• Promote our breakfast buffet, lunch, and dinner menu, and be knowledgeable about all menu items and products.
• Set up and maintain the Grab and Go section, ensuring that all shelves are stocked and the pantry is prepared for each shift.
• Keep the area clean, tidy, and stocked, and be responsible for FOH and BOH inventory.
• Receive and inspect guest checks for accuracy, and close the check to the proper method of payment.
• Ascertain guest satisfaction and negotiate accommodations as needed.
• Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management.
• Balance the house bank at the end of the shift and retrieve and return the bank from the vault to the workstation.
• Perform any other job-related duties as assigned.

• Be available to work on a regular basis and comply with attendance rules.
• Be familiar with job hazards and put safety first.
• Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.