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Patient Transition Specialist

2 months ago

Brooksville, Florida, United States LHC Group Full time
Job Overview

LHC Group is seeking a dedicated Care Transition Coordinator to enhance our service delivery.

The Care Transition Coordinator plays a pivotal role in executing our sales strategy aimed at expanding our market presence through effective account management and educating healthcare professionals about our offerings. This position is crucial for ensuring a smooth transition for patients moving from a healthcare facility to our agency for their post-acute care requirements. The Coordinator will align with our market development initiatives to serve more patients while maintaining exceptional care standards. Collaboration with facility discharge planners is essential to confirm home health orders and assess our agency's capacity to meet patient needs.

Key Responsibilities
  • Meet monthly personal production targets and manage admit budgets for designated locations while ensuring responsible use of financial resources.
  • Implement a strategic approach on a weekly, monthly, and quarterly basis to boost market share within assigned facilities.
  • Assess patient eligibility for home care in accordance with the Right of Choice.
  • Conduct face-to-face meetings with patients to inform them about our agency and coordinate with their primary care physician regarding their care plan.
  • Provide the Executive Director with insights into patient needs for branch approval and complete necessary documentation.
  • Coordinate the organization of transfer orders and ancillary services, educating patients on home care and hospice services.
  • Ensure all patient needs identified by the referral source are documented and addressed by our agency.
  • Collaborate closely with the Executive Director and Clinical Director to foster a growth-oriented vision focused on the needs of patients and referral sources.
  • Handle all sales administration tasks, including compliance with expense entry, payroll, and attendance at required meetings.
  • Educate patients on the importance of follow-up appointments and medication management prior to discharge.
  • Act as a liaison between our agency and healthcare providers for newly referred and existing patients.
  • Communicate with discharge planning regarding active patients transitioning from home health to a facility.
  • Provide feedback to the case management team on readmissions and non-admit decisions.
  • Maintain patient confidentiality at all times.
  • Understand and articulate the features and benefits of our services, educating the medical community through effective outreach.
  • Perform any additional tasks as assigned.
Qualifications

Experience Requirements
  • Minimum of one year in home health or hospital case management experience.
  • Preferred one to three years of experience in medical marketing.
License Requirements
  • Current RN, LPN, SW, or PT licensure in the state of practice.
  • Certification from a technical school demonstrating strong clinical knowledge.
  • Valid driver's license and reliable transportation.
Skill Requirements
  • Exceptional verbal and written communication skills.
  • Strong organizational abilities to manage competing priorities.
  • Thorough understanding of home health qualifying criteria and coverage guidelines.
  • Proficient in computer applications.
  • Excellent presentation, negotiation, and relationship-building skills.
  • Ability to work independently with minimal supervision.