Customer Service Representative

4 weeks ago

Evansville, Indiana, United States AT&T Full time
Job Description:

Unlock Your Career Potential with AT&T

We're seeking a highly skilled and customer-focused Premier Service Consultant to join our team at our Evansville, IN location. As a key member of our customer service team, you'll play a vital role in delivering exceptional experiences to our customers, ensuring their needs are met, and resolving any issues that may arise.

About the Role:

This is a hybrid role that combines working in our call center with remote work from home. You'll be responsible for handling customer inquiries, resolving issues, and providing support for our products and services. You'll work closely with our team to ensure seamless customer experiences and contribute to the growth and success of our business.

Key Responsibilities:

  • Provide exceptional customer service, resolving issues and answering questions in a timely and professional manner.
  • Utilize various systems and tools to initiate, assist, and service customers.
  • Maintain a working knowledge of all company products, services, and promotions.
  • Make recommendations based on customer needs and preferences.
  • Process purchases of all products and services, handle credit checks, service activations, and receivables management.
  • Troubleshoot and resolve customer impacting issues, including voice and data issues that span multiple networks and interdependent network elements.
  • Provide support for products and services, including laptop connect services, air cards, USB devices, and initial setup.
  • Identify, track, and trend issues to assist in root cause elimination.
  • Proactively engage T3 support to address and resolve issues.

Requirements:

  • At least one year of customer service experience.
  • Call center experience.
  • Advanced typing/keyboarding skills.
  • Ability to sit or stand for long durations and engage with customers as dictated by needs of the business.

What We Offer:

  • A competitive compensation package.
  • Paid training that you'll complete from home.
  • Resources to encourage your career growth.
  • A comprehensive benefits package, including medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off.
  • A 50% employee discount on eligible AT&T wireless plans, AT&T Internet, and AT&T phone.

Why Join AT&T?

We're a company that values diversity, equity, and inclusion. We're committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Apply Today

  • Customer Service Representative

    3 weeks ago

    Evansville, Indiana, United States McDonald's Full time

    Customer Service Representative at McDonald'sWe're looking for a Customer Service Representative to join our team at McDonald's. As a key member of our restaurant staff, you'll play a vital role in ensuring our customers have an exceptional experience.Key Responsibilities:Greet and Welcome CustomersAssist with OrdersCollaborate with the TeamEnsure Clean and...

  • Customer Service Representative

    1 week ago

    Evansville, Indiana, United States McDonald's Full time

    Customer Service RepresentativeAt McDonald's, we're committed to providing exceptional customer service. As a Customer Service Representative, you'll be the face of our brand, greeting and welcoming customers to our restaurant. Your role will involve assisting customers with their orders, ensuring they have a great experience, and collaborating with the rest...

  • Customer Service Representative

    2 weeks ago

    Evansville, Indiana, United States U-Haul Full time

    Customer Service RepresentativeAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative.Responsibilities:Assist customers with U-Haul products and services, providing exceptional service and support.Use U-Scan technology to manage...

  • Customer Service Representative

    2 weeks ago

    Evansville, Indiana, United States OneMain Financial Full time

    Customer Service RepresentativeAt OneMain Financial, we're looking for a Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, understanding their needs, and providing solutions to meet their financial goals.Key Responsibilities:Respond to...

  • Customer Service Representative

    1 month ago

    Evansville, Indiana, United States German American Full time

    Job Title: 866 PT Customer Service Specialist - Evansville, INJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at German American Bancorp. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and...

  • Customer Service Representative

    1 month ago

    Evansville, Indiana, United States ePackage Supply Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Sales and Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for handling inbound customer inquiries and order processing, providing exceptional customer service, and...

  • Customer Service Representative

    4 weeks ago

    Evansville, Indiana, United States ePackage Supply Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Sales & Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for handling inbound customer inquiries and order processing, providing exceptional customer service, and...

  • Customer Service Representative

    1 week ago

    Evansville, Indiana, United States U-Haul Full time

    Customer Service RepresentativeAre you looking for a career in customer service? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your...

  • Customer Service Representative

    1 week ago

    Evansville, Indiana, United States German American Bancorp Full time

    Job Title: Customer Service Representative - Evansville, IN Overview: As a Customer Service Representative, you will be the first point of contact for clients and assist them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. Key...

  • Customer Service Representative

    5 days ago

    Evansville, Indiana, United States McDonald's Full time

    Customer Service Role at McDonald'sAs a valued member of our team, you will be responsible for delivering exceptional customer service to our guests. Your key responsibilities will include:Greeting and welcoming customers to the restaurantAssisting customers with their orders in a friendly and efficient mannerCollaborating with the team to maintain a clean...

  • Customer Service Representative

    4 days ago

    Evansville, Indiana, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...

  • Customer Service Representative

    1 month ago

    Evansville, Indiana, United States McDonald's Restaurants Full time

    McDonald's Career OpportunitiesWe're looking for motivated individuals to join our team at McDonald's Restaurants. As a customer service representative, you'll have the opportunity to work in a fast-paced environment and develop valuable skills in customer service, teamwork, and communication.What We OfferA dynamic and supportive work...

  • Customer Service Representative

    2 weeks ago

    Evansville, Indiana, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our OneSupport team, you will provide exceptional customer service and technical support to our internal customers.Your primary responsibilities will include:Providing technical assistance and support to internal customers via...

  • Technical Customer Service Representative

    3 weeks ago

    Evansville, Indiana, United States Your Talent Source, LLC Full time

    Job Title: Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at Your Talent Source, LLC. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the aluminum can industry.Key...

  • Technical Customer Service Representative

    1 month ago

    Evansville, Indiana, United States Your Talent Source, LLC Full time

    Job Title: Technical Customer Service RepresentativeWe are seeking a highly skilled Technical Customer Service Representative to join our team at Your Talent Source, LLC. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the aluminum can industry.Key...

  • Customer Service Representative

    2 weeks ago

    Evansville, Indiana, United States Berry Global Full time

    **About the Role**Berry Global is seeking a highly skilled Customer Care Representative to join our team. As the primary customer contact, you will interact with customers, internal and external, to provide and process information in response to inquiries.**Key Responsibilities**Process orders timely and accuratelyProvide accurate and timely processing of...

  • Customer Service Representative

    1 month ago

    Evansville, Indiana, United States Pac-Man Pies LLC, DBA Mr. Gatti's Pizza Full time

    Pac-Man Pies LLC, DBA Mr. Gatti's Pizza is seeking a skilled Customer Service Representative to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, taking orders, and handling payments. If you have a passion for delivering outstanding service and working in a fast-paced environment, we...

  • Customer Service Representative

    5 days ago

    Evansville, Indiana, United States Indiana Members Credit Union Full time

    PURPOSE:As a key member of the Indiana Members Credit Union team, the Customer Service Representative will provide exceptional service to our members by handling a variety of transactions, including deposits, withdrawals, loan and credit card cash advances, and more.RESPONSIBILITIES AND DUTIES* Process member transactions accurately and efficiently* Update...

  • Customer Service Representative

    1 week ago

    Evansville, Indiana, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized sales floor.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    1 month ago

    Evansville, Indiana, United States Nothing Bundt Cakes - Evansville Full time

    Job OverviewWe're seeking a talented and friendly Guest Services Representative/Crafter to join our team at Nothing Bundt Cakes - Evansville. As a key member of our bakery team, you'll play a vital role in creating a warm and welcoming environment for our guests.Key ResponsibilitiesAssist guests in ordering the perfect cake for their celebrationsHandcraft...