Audiovisual Technician

Job Summary

The Part-Time Audiovisual (AV) Technician is a member of the Events and Conference Services team at Centers, a professional management firm specializing in facility, operation, and program management for higher education. This role provides support for special events, including AV equipment setup, testing, operation, and strike-down.

Key Responsibilities:

• Set up, operate, and strike audio visual equipment in a hospitality environment, ensuring seamless execution of events.

• Participate in the event planning and booking processes, collaborating with the Events and Conference Services team to deliver exceptional client experiences.

• Provide excellent customer service to clients during planning and event execution, ensuring their needs are met and exceeded.

• Troubleshoot AV equipment and replace defective or malfunctioning parts, minimizing downtime and ensuring events run smoothly.

• Perform routine inspection of audiovisual systems and equipment, identifying areas for improvement and implementing solutions.

• Support internal audiovisual training and assist professional staff with audiovisual equipment recommendations for specific events and future purchases.

• Train student wage staff on audiovisual setup and troubleshooting techniques, ensuring they are equipped to handle events effectively.

• Document troubleshooting procedures and resolutions for future reference, maintaining a knowledge base for the team.

• Assist with general event setup and break down, contributing to the overall success of events.

Requirements:

• A high school diploma or its equivalent, with a minimum of 2 years of AV experience.

• Strong working knowledge of AV equipment, including sound systems, projectors, and TVs.

• Working knowledge of camera and lighting techniques, with the ability to apply this knowledge in a hospitality environment.

• Excellent customer service, organization, communication, and problem-solving skills, with the ability to work effectively in a fast-paced environment.

• Working knowledge of Mac and PC computers, with the ability to troubleshoot and resolve technical issues.

Work Environment and Physical Demands:

• Office and events environment, with the ability to maintain flexible hours for occasional events that may occur on weekends and evenings.

• Non-smoking environment, with moderate to loud noise levels.

• Must be able to traverse throughout the arena and campus, regularly ascending/descending building levels and occasionally using ladders or stools.

• Must be able to lift, move, and set up items weighing as much as 50 lbs.

• Must be able to discuss, converse with, and exchange accurate information with clients, guests, staff, stakeholders, etc.

• Written, verbal, and comprehension skills in English required.