IT Operations Specialist

3 weeks ago


Jacksonville, Florida, United States ThinkHire LLC Full time
About ThinkHire LLC

As a leading executive search firm, ThinkHire LLC understands the importance of creating a leadership team around you. We help decision-makers find the most qualified and talented candidates who possess the knowledge, skills, and experience needed to succeed.

Our robust executive network and database span across the globe, featuring the world's foremost authorities in their professional field. Many of our candidates already serve as industry leaders, while we've identified others as brilliant 'Up and Comers' exhibiting the intellectual aptitude and business acumen of tomorrow's C-suite.

Company Culture:

  • Foster a collaborative and dynamic work environment
  • Promote open communication and transparency
  • Support ongoing learning and development opportunities
  • Foster a culture of innovation and entrepreneurship
About the Job

The IT Operations Specialist will be responsible for managing and maintaining the organization's IT infrastructure, ensuring smooth daily operations and providing support for Active Directory, Meraki networks, and other key IT services.

Key Responsibilities:

  • Monitor and maintain cloud-based environments using Azure tools.
  • Manage and support Office 365 applications, including Exchange Online and Teams.
  • Configure and maintain Cisco Meraki network devices.
  • Perform user and group management, password resets, and Group Policy troubleshooting.
  • Provide support for on-premises or hybrid Exchange environments.
  • Manage and troubleshoot issues related to Microsoft Teams.
  • Perform file/folder restores and manage Veritas email archive.
  • Create apps, synchronize directories, and assign groups in Okta.
Qualifications

Bachelor's degree in Information Technology or related field (preferred)

3+ years of experience as an IT Operations Specialist or similar role

Technical Skills and Experience

Azure and Office 365 administration

Active Directory, Group Policy, and DFS/File Shares

Cisco Meraki networks

CrowdStrike for endpoint security

Exchange and Teams Administration

Okta for identity management

Intune, SCCM, and Windows 11 imaging

CompTIA Security+



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