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Road Operations Manager

1 month ago

Port Saint Lucie, Florida, United States MV Transportation Full time
Job Title: Road Supervisor

MV Transportation is seeking a highly skilled and experienced Road Supervisor to join our team. As a Road Supervisor, you will be responsible for monitoring street operations, ensuring compliance with client and local policy requirements, and providing exceptional customer service.

Key Responsibilities:
  • Conduct site checks and road observations to ensure compliance with client and local policy requirements.
  • Document findings and provide necessary reports to project staff.
  • Conduct wheelchair securement and vehicle cleanliness checks on in-service vehicles.
  • Monitor street operations for on-time performance and schedule adherence.
  • Provide customer information and respond to accidents and incidents in a professional and timely manner.
  • Accompany operators to medical facilities as required and ensure proper administration of post-accident drug and alcohol testing.
  • Fill vacant shifts as necessary to ensure full service delivery.
  • Conduct gate checks at pull-out or pull-in times to ensure on-time service and proper completion of necessary paperwork.
  • Identify potential rerouting required as a result of traffic, construction, or accident situations.
  • Ensure that all operators are fit for duty, meet uniform and equipment standards, and are in possession of proper licensing and certifications.
  • Assist operators with service or passenger problems and provide feedback to safety and operations departments on service items that affect safety and performance.
Requirements:
  • High School diploma or equivalent.
  • Certifications according to local contract requirements.
  • Previous passenger transportation experience in a similar environment.
  • Previous training and/or field supervision experience preferred but not required.
  • Excellent safety and service record.
  • Knowledge of local training programs and local operations.
  • Familiarization with service area.
  • Ability to manage emergency situations.
  • Knowledge of project-specific vehicles, components, and data/communications systems.
  • Knowledge of State and Federal regulations and corporate safety programs and policies.
  • Ability to read, write, and speak English.
  • Ability to communicate effectively and work with all departments.

MV Transportation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.