Retail Customer Service Representative

3 days ago


Stafford, Texas, United States Sam's Club Full time
Company Overview
Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. As a Frontline Cashier Associate, you will play a crucial role in providing exceptional customer service and ensuring a positive shopping experience for our members.

Salary
The hourly wage range for this position is $16.00 to $23.00 per hour. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Job Description
We are looking for friendly faces to run registers and support our members through the self-checkout experience. You will juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area.

Key Responsibilities:
  • Thrive in fast-paced environments
  • Be a multi-tasker at heart
  • Keep member satisfaction as your top priority
  • Stand for long periods of time while assisting members quickly and accurately
  • Be a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

Benefits
Our benefits package includes competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Some highlights include:
  • Health benefits: medical, vision, and dental coverage
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

Required Skills and Qualifications
We are looking for candidates with strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. Relevant experience working with front-end equipment and mobile retail applications is a plus.

About Us
Sam's Club is a proud member of the Walmart family of brands and is committed to providing exceptional customer service and value to our members.

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