Retail Customer Service Representative
3 days ago
Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. As a Frontline Cashier Associate, you will play a crucial role in providing exceptional customer service and ensuring a positive shopping experience for our members.
Salary
The hourly wage range for this position is $16.00 to $23.00 per hour. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Job Description
We are looking for friendly faces to run registers and support our members through the self-checkout experience. You will juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean area.
Key Responsibilities:
- Thrive in fast-paced environments
- Be a multi-tasker at heart
- Keep member satisfaction as your top priority
- Stand for long periods of time while assisting members quickly and accurately
- Be a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
Benefits
Our benefits package includes competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Some highlights include:
- Health benefits: medical, vision, and dental coverage
- Financial benefits: 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Required Skills and Qualifications
We are looking for candidates with strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. Relevant experience working with front-end equipment and mobile retail applications is a plus.
About Us
Sam's Club is a proud member of the Walmart family of brands and is committed to providing exceptional customer service and value to our members.
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