Security and Surveillance Training Specialist

3 weeks ago

Prior Lake, Minnesota, United States Gaming Enterprise Full time
Job Overview

The Security & Surveillance Training Specialist plays a crucial role in the planning, organization, and implementation of department-wide security & surveillance task-oriented training. This position is responsible for assessing, developing, and executing training objectives, lesson plans, training materials, and instruction of all Enterprise security and surveillance training.

Key Responsibilities
  • Completes new hire training classes for Security and Surveillance team members, including scheduling and overseeing the sessions.
  • Coordinates and monitors required regulatory training and testing, while also keeping track of attendance and test results.
  • Provides leadership and guidance for team members during their initial training.
  • Reviews and evaluates the effectiveness of departmental training programs through performance monitoring and other evaluation techniques.
  • Makes adjustments to training programs as necessary.
  • At the direction of the Manager of Investigative Operations, researches, develops, technically writes, recommends, implements, and monitors department procedures and business processes.
  • Evaluates current procedures and best practices for effectiveness based on training results and revises or updates as necessary.
  • Coordinates, researches, and develops curricula for technical and soft skills training programs in the areas of Title 31, medical emergencies, emergency response procedures, de-escalation/diffusion strategies, use of force/subject control, personal defense tactics, and the use of less-lethal options for frontline team members, supervisors, and shift managers.
  • Coordinates in-person trainings for outside departments and/or develops and records curricula for computer-based training programs for team members.
  • Provides education and awareness to other GE departments on preventative training topics such as emergency response, alcohol compliance, human trafficking, etc.
  • Revises and updates computer-based training programs as needed.
  • Partners with Talent Acquisition to interview candidates and make recommendations on hiring decisions.
  • Accounts for equipment inventory for assigned training materials and order required materials and equipment.
  • Develops train the trainer material for Security and Surveillance operations.
  • Provides training to field training Officers and Supervisors.
  • Evaluates effectiveness of training and making revisions or updates as needed.
  • Monitors department intern training program.
  • Coordinates and monitors progress reports and evaluations for team members.
  • Provides feedback to management on team member progress.
  • Maintains department training records.
  • Completes security tasks during special events.
Requirements
  • 4+ years of experience working in loss prevention, security, or related field.
  • 2+ years of experience in a training position or another role that requires public speaking.
  • 2+ years or supervisory or management experience.
  • Proficiency working with Microsoft Office products.
  • Excellent written and verbal communication skills.
  • Strong time management and organizational skills.
  • Valid Class D Driver's License with good driving record.

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