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Leasing Specialist

2 months ago

Glen Burnie, Maryland, United States The Donaldson Group Full time
Position: Resident Services Consultant

Employment Type: Full-time

Location: Glen Burnie, MD

Salary: Competitive hourly rate

Are you driven by customer satisfaction and possess a passion for assisting others? If you excel in a dynamic work environment, The Donaldson Group offers a rewarding opportunity for you as a Resident Services Consultant. We are in search of a skilled professional with a background in customer service and leasing for a vibrant residential community.

Key Responsibilities:
  • Provide outstanding customer service to residents and prospects
  • Exhibit a professional attitude at all times
  • Engage in marketing and outreach initiatives
  • Facilitate apartment leasing processes
  • Conduct property tours for potential residents
  • Focus on resident retention strategies
  • Assist in contract renewals
  • Perform data entry tasks
  • Support daily operational activities
  • Manage phone and email communications


We seek an individual with exceptional customer service abilities and proven leasing expertise. The ideal candidate will demonstrate a strong record of successful closing techniques and will be available to work weekends and occasional evening events. Familiarity with Yardi software is a plus.

The Donaldson Group values its team members as our greatest asset. Our mission is to deliver Peace of Mind in every interaction, grounded in our core values of INTEGRITY, EXCELLENCE, COMMITMENT, ADAPTABILITY, INNOVATION, OWNERSHIP, COMPASSION, and UNITY. As a Resident Services Consultant, you will benefit from:
  • Comprehensive Medical/Dental/Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Life Insurance and AD&D
  • Supplemental Insurance Options
  • Pet Discount Programs
  • 401(k) Retirement Plan
  • Paid Time Off
  • Access to Employee Perks
  • Opportunities for Community Service


The Donaldson Group has been recognized as a Top 20 Values-Driven Employer in the Greater Washington Region. We are committed to delivering an exceptional customer experience through a unified dedication to our Vision, Mission, and Values.