Patient Services Manager- Lancaster, PA

2 weeks ago


Lancaster, Pennsylvania, United States Morrison Healthcare Full time
Job Description

Job Summary:

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have experience in food service management and be able to establish goals and oversee implementation of patient food services needs based upon medical direction and patient population.

Key Responsibilities:

  • Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
  • Hires, directs, coaches, trains, and develops patient service team members
  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
  • Ensures patient services staff assists in achieving stated patient satisfaction goals
  • Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
  • Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Qualifications:

  • Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
  • Minimum of one (1) year experience in food service management preferred in an acute care setting
  • ServSafe certified, desirable
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Morrison Healthcare is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.



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