Insurance Collector Specialist

3 weeks ago


San Antonio, Texas, United States University Health Full time

At University Health, we are seeking a highly motivated Insurance Collector II to join our revenue cycle team. The estimated salary for this role is $54,000 - $65,000 per year, depending on experience.

About the Role

The Insurance Collector II will be responsible for performing follow-up on outstanding patient accounts, reviewing payer websites and processing correspondence requests from payers and third-party associates. This individual must have strong interpersonal and communication skills to effectively work with patients and healthcare providers.

Key Responsibilities:

  • Review assigned Epic account workqueues and process correspondence requests from payers and third-party associates.
  • Perform follow-up on outstanding patient accounts to ensure accurate billing and reimbursement.
  • Identify payer issues affecting payment delays and understand payer contracts and fee schedules.

Requirements:

  • A high school graduate or equivalent is required.
  • A minimum of 1 year's experience in hospital or physician billing, administration, collections, and/or auditing is required.
  • Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs.


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