Table Games Floor Team Leader

1 week ago


Hammond, Louisiana, United States Horseshoe Casino Hammond Full time
Job Overview

We are seeking a skilled Table Games Floor Supervisor to oversee the operations of our table games area. This is an exciting opportunity to join Horseshoe Casino Hammond and contribute to delivering exceptional gaming experiences.

Key Responsibilities
  • Manage the opening and closing procedures for table games, ensuring accurate counts and maintaining a smooth operation.
  • Conduct regular inspections of card decks before play to guarantee integrity.
  • Monitor player activity, tracking buy-ins, wins, losses, and bet amounts with precision.
  • Maintain accuracy in bets and payouts, addressing any discrepancies promptly.
  • Complete rating cards for players, fostering a fair and enjoyable experience.
  • Initiate and verify fills to tables, ensuring seamless game progression.
  • Process player requests for credit and extend guest privileges upon approval.
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • C Coordinate player ratings and customer cash transactions, maintaining a high level of customer satisfaction.
  • Responsible for stocking supplies and pit forms, ensuring efficient game flow.
  • Serve as Box person on Craps games, contributing to the overall success of our table games offerings.
Requirements
  • 1-2 years of supervisory experience in a similar role.
  • Must be at least 21 years old.
Benefits

Horseshoe Casino Hammond offers a competitive salary, plus additional benefits that include:

  • Great benefits package, including medical, dental, and vision coverage.
  • Discounts on shopping, travel, and more through our rewards program.
  • On-site employee dining options.
  • Paid orientation and on-job training provided.
  • Paid time off, 401K match, and life insurance.
  • And more
About Us

Horseshoe Casino Hammond is located just 20 minutes from downtown Chicago in the heart of Hammond. Our casino features over 1,800 of the hottest slots in Chicagoland, video poker, table games, weekly Chicago poker tournaments, and full-service sports betting at Caesars Sportsbook. We offer upscale and casual dining options, live entertainment acts, and dynamic lounges and bars, making us a true gambler's paradise.


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