Customer Service Representative

3 weeks ago


Franklin Square, New York, United States Jackie Zupo - State Farm Agent Full time

Job Summary

We are seeking a detail-oriented and customer-focused individual to join our team as an Account Associate. The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.

About the Position

The Account Associate is responsible for managing client accounts, processing insurance claims, and coordinating with underwriters to ensure timely policy issuance. This role requires strong organizational skills, excellent customer service, and communication skills.

Key Responsibilities

  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

Our Benefits

  • 401(k) Plan
  • Bonus based on Performance
  • $52,000 - $72,000 per year
  • Flexible Schedule
  • Health Insurance
  • Opportunity for Advancement
  • Paid Time Off
  • Training & Development

Requirements

  • Strong Organizational Skills and Attention to Detail.
  • Excellent Customer Service and Communication Skills.
  • Previous Experience in Insurance or a Related Field Preferred.


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