Patient Care Specialist

1 day ago


Traverse City, Michigan, United States WellNow Full time
Join Our Team at WellNow Urgent Care

We are committed to providing exceptional patient care and creating a positive work environment for our colleagues. As a Patient Care Technician at WellNow Urgent Care, you will have the opportunity to work in a dynamic and growing organization with a strong focus on employee development and well-being.

Key Responsibilities:
  • Take patient history and obtain vital signs
  • Perform basic testing and screenings, such as vision, audio, urine drug screens, and EKGs
  • Collect laboratory samples and perform phlebotomy
  • Accurately complete paperwork and computer work for lab tests
  • Perform point-of-care testing and ensure sterile technique
  • Assist providers with exams and testing
  • Maintain confidentiality and ensure HIPAA compliance
  • Log laboratory procedures and process related paperwork
  • Maintain examination rooms and stock medical supplies
  • Perform registration duties and collect payments
  • Accompany providers to the bedside and accurately document patient information
Requirements:
  • High School Degree or equivalent
  • Ability to identify equipment problems and correct or notify team leader
  • Ability to apply written instructions and standardized work practices
  • Ability to establish and maintain effective relationships with staff, patients, and families
  • Ability to withstand physical and mental demands, including standing, walking, and lifting
  • Computer knowledge and skills, including EMR
  • Up-to-date on injections and provide documentation, as per OSHA guidelines
  • Ability to complete and maintain CPR certification
  • Excellent listening and note-taking skills
  • Ability to type at least 45 words per minute
  • Strong communication skills, including grammatical, spelling, and verbal
  • Detail-oriented with proven ability to work effectively under conditions requiring accuracy
What We Offer:
  • Competitive salary
  • Parental leave
  • Continuing education opportunities
  • Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
  • 401(k) plan with company match
  • Free urgent care visits for you and your immediate family members
  • Scrubs provided
  • Opportunities for promotional growth
  • Monthly bonus based on performance and productivity

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity to join our team at WellNow Urgent Care.



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