Parking Facility Supervisor
3 days ago
About The Parking Spot:
The Parking Spot is a leader in the airport parking industry, with a commitment to providing excellent customer service and making airport parking easy and affordable. With over 25 years of experience, we serve customers at 28 airports across the United States.
Job Description:
This role is responsible for overseeing the daily operations of one of our parking facilities. As a Lot Director, you will be the primary point of contact for drivers, customers, and other stakeholders. Your responsibilities will include dispatching shuttles, maintaining accurate records, and ensuring the smooth operation of the facility.
Key Responsibilities:
- Manage daily operations of the parking facility, including dispatching shuttles and maintaining accurate records
- Provide excellent customer service, responding to customer inquiries and resolving issues promptly
- Develop and maintain positive relationships with drivers, customers, and other stakeholders
- Maintain accurate knowledge of the airport terminals and surrounding area to answer questions and provide helpful information to customers
- Suggest improvements to facility operations and processes
Requirements:
- High school education or equivalent
- Excellent communication and interpersonal skills
- Previous experience in dispatch, cashier, or customer service roles preferred
- Basic math and computer skills essential
- Ability to verbally communicate clearly in English
- Valid driver's license required
Benefits:
The estimated salary for this role is $45,000-$55,000 per year, depending on experience. We offer competitive benefits, including medical, vision, dental, life insurance, EAP, and 401(k) plan options. Paid time off, vacation pay, and paid holidays are also provided.
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