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Department Head
2 months ago
Job Summary:
As a Department Manager at McDonald's, you will be responsible for leading a department every week, ensuring customers receive a fast, accurate, and friendly experience every visit. You will delegate tasks to your team, follow up, and report results back to your team and other managers.
Key Responsibilities:
- Lead a department every week, setting goals and objectives to achieve business results.
- Ensure customers receive a fast, accurate, and friendly experience every visit, meeting or exceeding customer satisfaction standards.
- Delegate tasks to team members, providing guidance and support to ensure successful task completion.
- Follow up and report results back to your team and other managers, providing insights and recommendations for improvement.
Requirements:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent customer service skills, with a focus on delivering a positive customer experience.
- Ability to work collaboratively with team members and other departments to achieve business results.