Customer Experience Specialist

2 weeks ago


South Portland, Maine, United States BoxLunch & Hot Topic Full time
Work with Us
We're looking for a Seasonal Sales Associate who shares our passion for pop culture and delivering an exceptional customer experience. If you're enthusiastic about working in a fast-paced retail environment, have excellent communication skills, and can thrive in a team-based setting, we'd love to hear from you

About the Role
This is a seasonal position that runs from [start date] to [end date]. You'll be working approximately [number] hours per week, with opportunities to work additional shifts during peak periods. We're committed to providing a safe and inclusive work environment, and we offer competitive pay, comprehensive training, and opportunities for career growth.

Your Key Responsibilities
• Deliver an exceptional customer experience, responding promptly to customer inquiries and resolving any issues that may arise.
• Maintain the visual standards of the store, including merchandising and stocking products.
• Work effectively with colleagues to achieve sales targets and improve the overall shopping experience.
• Assist with planogram changes, including store map, wall, fixture, and merchandising mix.
• Communicate fashion trend information to management and HQ partners, identifying opportunities to increase sales and improve customer engagement.

What You'll Need
To succeed in this role, you'll need:
• Previous experience working in a retail environment, preferably in a fast-paced, dynamic setting.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
• Ability to navigate the store, merchandise product using approved equipment, and pack/unpack boxes of merchandise that may weigh up to 50 pounds.
• Basic math skills, with the ability to handle cash and process transactions accurately.

How to Apply
Don't miss out on this opportunity to join our team To apply, simply click the 'Apply Now' button below. We look forward to hearing from you

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