Retail Sales Manager

3 days ago


Frisco, Texas, United States Laderach USA Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Manager to join our team at Läderach USA. As a key member of our sales leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building a high-performing sales team.

Key Responsibilities
  • Delivering Outstanding Customer Experiences: You will be responsible for ensuring that every customer who visits our stores receives an exceptional shopping experience, with personalized service and expert product knowledge.
  • Driving Sales Growth: You will work closely with our sales team to identify opportunities to drive sales growth, implement strategies to increase sales, and analyze results to inform future decision-making.
  • Building a High-Performing Sales Team: You will lead and develop a high-performing sales team, providing coaching, training, and feedback to ensure that they have the skills and knowledge needed to deliver exceptional customer experiences and drive sales growth.
Requirements
  • Experience: At least 1 year of experience in retail or a similar fast-paced, customer-facing environment, with increasing levels of responsibility.
  • Availability: Availability to work weekends and holidays is required.
  • Skills: Strong interpersonal skills, ability to communicate effectively, reliability, flexibility, quality-mindedness, and attention to detail.
Benefits
  • Competitive Salary: $14-$15 hourly (depending on experience).
  • Holiday Premium Pay: Additional pay for working holidays.
  • Annual Bonus: Opportunities for bonuses based on individual and team performance.
  • Discounts: 50% discount on Läderach products.
About Us

Läderach USA is a family-owned, premium Swiss chocolate company dedicated to creating sweet moments of joy in everyday life. We are proud to produce exclusively in Switzerland, guaranteeing the highest quality. Our roots are in the Swiss Alps, where we connect the rainforests with the Swiss culture and traditions. We strive for perfection every day, believing in the authentic craft and continuing the tradition of the Chocolatiers.


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