Beauty Consultant

Job Summary:

We are seeking a highly skilled Beauty and Wellness Consultant to join our team at Walgreens. As a Beauty and Wellness Consultant, you will be responsible for providing exceptional customer care, maximizing sales and brand awareness, and delivering a distinctive and delightful customer experience.

Key Responsibilities:

• Engage customers by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
• Provide expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.
• Lead and deliver in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.
• Build relationships with customers; provide authentic closure of customer interaction and build and foster relationships.
• Engage with omni-channel solutions to enhance customer engagement/experience.
• Locate products in other stores or online if unavailable in the store.

Requirements:

• High School Diploma/GED and at least 1 year of experience working in a retail sales environment that required meeting a defined sales goal OR at least 1 year of experience proactively selling beauty or cosmetic products and providing customer care.
• Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
• Knowledge of products and brands in order to engage and meet the needs of the customer.
• Experience building and maintaining relationships within a team.
• Basic level PC/tablet skills.
• Requires willingness to work flexible schedule including evenings, weekends, and holidays.
• Must be fluent in reading, writing and speaking English.

Preferred Qualifications:

• Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Experience demonstrating makeup application and providing makeovers to customers.
• Experiencing selling Prestige brands.
• Degree from Beauty School.
• Experience with another retailer in the form of an Externship.

About Walgreens:

Walgreens is a leading pharmacy-led, health and wellbeing enterprise with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. We offer a unique opportunity to excel in your career in a welcoming and inclusive environment.

We are committed to making health and happiness simpler, easier and within reach for our customers. Our goal is to provide convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health.

We offer a supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.