Crumbl Cookies Operations Manager

6 days ago


Union, New Jersey, United States Crumbl Cookies - Longbow Full time

Company Overview:

Crumbl Cookies is a rapidly expanding bakery in America, known for its gourmet cookies and exceptional customer service. As an Assistant Manager, you will be part of a dynamic team that prioritizes excellence, teamwork, and customer satisfaction.

Salary: $18-23 per hour (wages + tips) + $3,000/yr in available bonuses

Job Description:

The Assistant Manager role at Crumbl Cookies is responsible for leading the team to deliver world-class customer experiences, maintaining operational excellence, and driving business growth. Key responsibilities include:

  • Leading the team to achieve sales targets and exceed customer expectations
  • Managing store operations, including inventory management, schedule adherence, and quality control
  • Developing and implementing strategies to improve customer satisfaction and loyalty
  • Maintaining a clean and safe store environment, adhering to company standards

Required Skills and Qualifications:

To succeed as an Assistant Manager at Crumbl Cookies, you should have:

  • At least 1-2 years of leadership experience in a fast-paced environment with a large staff
  • Strong communication and interpersonal skills, with the ability to motivate and develop team members
  • A high-energy personality, with a passion for delivering exceptional customer experiences
  • Excellent problem-solving and decision-making skills, with the ability to adapt to changing situations

Benefits:

Crumbl Cookies offers a comprehensive benefits package, including:

  • Competitive hourly wages + tips
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction


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