Custodial Supervisor

Job Summary:

The Custodial Supervisor is responsible for the daily oversight of custodial services and custodial personnel. This role requires knowledge of custodial practices, custodial equipment, customer service techniques, computers, training, coaching, scheduling, and working with employees with disabilities.

Key Responsibilities:

• Coordinates, directs, and schedules custodial staff and subcontract personnel in performing custodial services.
• Maintains professional relationships with site customers, suppliers, vendors, and employees.
• Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling, and reviewing the performance of employees.
• Conducts facility walks, quality control inspections, safety audits, and provides feedback to personnel and customers as appropriate.
• Schedules and prioritizes tasks, and ensures adherence to procedures, regulations, and guidelines while minimizing errors and safety risks.

Requirements:

• Three or more years of experience in custodial services and/or building maintenance, including one year of supervisory experience.
• Experience working with adults with developmental disabilities and/or physical challenges, preferred.
• Knowledge of Cal OSHA, OSHA occupational safety and environmental regulations.
• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately.
• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules.
• Effective oral and written communication skills using appropriate business English.
• Demonstrated leadership, organizational, common sense, and problem-solving skills.
• Human relation skills to build effective relationships with team and customers.
• Effective customer service skills.
• Intermediate computer literacy, including knowledge of word processing, spreadsheet, database, and presentation software.
• Knowledge of business English, including vocabulary and spelling.
• Fundamental mathematical ability, including addition, subtraction, multiplication, and division.
• Ability to establish priorities and solve operational problems.
• Flexibility to respond to changing work priorities and handle numerous projects at the same time.

Education Requirements:

High School Diploma or GED

Certificates or Licenses Required:

The following licenses or certificates may be required depending on local, state, and/or contract requirements:

Valid Driver's License

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

Viewing computer screen/monitor

Utilizing keyboard

Answering phone/making calls

Maneuvering in and around the worksite

Standing and walking, walking on uneven surfaces

Bending, kneeling, squatting, and stooping

May assist employees lifting boxes or equipment up to 35 pounds

May assist employees pushing or pulling objects up to 70 pounds with or without assistance

May require climbing on ladders and/or step stools

Work Environment:

Work is performed in an office environment, or at a customer's location, such as a commissary environment, a federal courthouse, or a military base. Employees may be exposed to toxic chemicals, noise from equipment in maintenance environments, and depending on indoor and outdoor conditions, exposure to cold or heat.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisors' instructions and to perform the tasks requested by their supervisors.