Creative Retail Sales Associate
1 week ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Stockroom and Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and ensuring efficient stockroom operations.
Main Responsibilities:
- Deliver outstanding customer service by greeting customers, answering questions, and offering solutions to meet their needs.
- Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
- Collaborate with the visual merchandising team to create an engaging and inviting store environment that drives sales and customer engagement.
- Ensure accurate and efficient stockroom operations, including receiving and processing shipments, stocking shelves, and maintaining inventory levels.
- Participate in visual merchandising efforts, including setting up displays, creating window displays, and implementing promotions.
- Work collaboratively with other team members to achieve sales goals and exceed customer expectations.
- Cross-train on cash handling, credit card processing, and point-of-sale systems to ensure seamless transactions.
- Perform opening and closing procedures, including counting cash drawers, reconciling daily sales reports, and maintaining a clean and organized workspace.
- Stay up-to-date on company policies, procedures, and product knowledge to provide exceptional service and make informed decisions.
Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- 1-2 years of retail experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Demonstrated problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Able to lift 25 pounds, stand for long periods, and navigate a fast-paced retail environment.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
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