Senior Program Manager

6 days ago

Conyers, Georgia, United States Jobleads-US Full time
Job Description

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services. We are innovating what's next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hill Phoenix and Anthony.

We are looking for a Director, Program Management who will be responsible for oversight and delivery of one or more strategic programs consisting of several inter-related projects with multiple deliverables. The Director, Program Management will ensure all projects within the program(s) are clearly defined, well-executed, and communicated effectively to stakeholders, facilitators and partners.

This role works shoulder to shoulder with functional leaders across the segment and enterprise to ensure alignment. The program manager may also act as project manager on one or more projects. This role will have responsibility for leading, managing and mentoring other project managers in a direct reporting structure and/or matrix structure.

Key Responsibilities
  • Defines program scope, resource requirements, budget, timeline, deliverables, dependencies, milestones, and plans.
  • Manages the program through all phases of the lifecycle, including project initiation, project requirements, and specifications, design, construction, testing, operational readiness, training, implementation, and closure.
  • Works with key stakeholders (including customers), business partners, and project managers to elicit and ensure clear documentation of requirements, business needs, deliverables, actions, issues, risks, and decisions needed.
  • Works with project manager(s) to ensure individual project plans support the program objectives.
  • Maintains focus on program risks and project interdependence across the program life cycle, makes contingency plans to proactively address issues that pose risk to budget, schedule, and scope.
  • Develops and delivers program reporting to clearly articulate status, risks, issues, budget, decisions needed across the program and develops materials for Sr. Management.
  • Performs critical vendor management as needed to deliver program.
  • Actively partners with internal and external resources on solution development and delivery.
  • Ensures project resources are focused on critical path activities.
  • Identifies, monitors, communicates inter-dependencies across program work streams.
  • Escalates issues to ensure program scope/schedule/budget are met.
  • Manages the program budget including reporting on actuals, completing forecasting, and managing variances.
  • Develops program assessment protocols for evaluation and improvement while implementing and maintaining organizational standards of satisfaction, quality, and performance.
  • Hire, train, and be a motivating mentor to staff.

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