Customer Service Representative
6 days ago
El Pollo Loco Job Description
As a valued member of our team, you will be responsible for providing exceptional customer service and ensuring that every guest has an enjoyable dining experience. Your primary role will involve greeting customers in a friendly and welcoming manner, processing their orders efficiently, and applying suggestive selling techniques to complete their experience.
About the Role
- You will be working in a fast-paced environment where attention to detail and multitasking skills are essential.
- Your main priority will be to ensure customer satisfaction by delivering high-quality service and resolving any issues promptly.
- As part of our restaurant team, you will be expected to work collaboratively with colleagues to maintain a clean and organized workspace.
Estimated Salary: $12-$15 per hour
Key Responsibilities:
- Greet and assist customers with their orders.
- Process and assemble customer orders efficiently.
- Apply suggestive selling techniques to increase sales.
- Welcome customer feedback and address any comments or concerns.
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