Retail Store Director

4 weeks ago

San Antonio, Texas, United States Talbots Full time
About Talbots

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service.

What We Offer
  • Growth Opportunities: Our goal is to give you the tools to grow beyond this position and into the next.
  • Store Management Incentive Bonus Program (SMIP): A bonus program designed to reward store managers for their performance.
  • Generous Merchandise Discounts: Our associates receive 50% off Talbots and select Haven Well Within brand items, as well as discounts at other KnitWell Group brands.
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts, and more.
What We Value
  • We Win: We work together as a team and are dedicated to ensuring and applauding each other's success.
  • We Encourage: We encourage creativity, innovation, and smart risk-taking.
  • We Care: We are committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We Act: We act with integrity, transparency, candor, and respect.
  • We Respect: We respect, honor, and value diversity and are invested in cultivating a dynamic and inclusive culture.
  • We Embrace: We embrace community by bringing positive change to those we live and work in.
Who You Are
  • The model of professionalism, integrity, and respect for others while creating an environment that positions Talbots as an employer of choice.
  • Customer-centric and understands the importance of exceptional service in growing store sales.
  • An effective leader with the ability to influence others into action through inspiration and involvement.
  • A role model for creating exceptional customer experiences and building enduring relationships both internally and externally.
  • Ambitious and enthusiastic in creating an environment for both the store and team to succeed.
  • Have strong sales experience with a demonstrated ability to meet or exceed performance standards.
  • Organized and capable of multi-tasking in a fast-paced, ever-changing environment.
  • Excellent communicator, fiscally responsible, critical thinker, and have leadership courage.
  • Professional, assertive, and friendly with the ability to make decisions independently.
  • You possess the technological aptitude to navigate, coach, and train computer/iPad/handheld systems.
  • Able to work cooperatively in a diverse work environment.
  • An experienced leader - specialty retail preferred.
  • Open to relocating for opportunities in other areas of the business.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Ability to work a flexible schedule based on the needs of the business, including opening/closing shifts, weekends, and holidays.
  • Have open availability of 40 hours per week.
What You'll Do
  • Lead a team in creating a hospitable environment for customers and associates alike.
  • Educate, coach, mentor, and inspire all store associates based on their individual strengths, opportunities, and needs.
  • Create a relationship-based selling culture where all associates align around the needs of our customers to drive customer loyalty and a sustainable sales trend.
  • Build a collaborative team environment where all associates are held accountable and proud to uphold the same standards, policies, and procedures.
  • Maintain knowledge of business and competitive landscape, fashion trends, and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.
  • Balance the operational energy with selling energy necessary to create exceptional experiences for our customers and driving the business forward within his/her/their store.
  • Attract/Identify/source talent for current and future opportunities while managing payroll/staffing schedule.
  • Protect company assets and maintain a safe work environment.
  • Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

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