Customer Service Representative

6 days ago


Tacoma, Washington, United States Sound Credit Union Full time

At Sound Credit Union, we are seeking a highly motivated and customer-focused individual to join our team as a Teller Floater / Member Service Representative.

Key Responsibilities:
  • Provide exceptional member service by assisting with financial transactions, responding to inquiries, and building relationships.
Requirements:
  • One year of experience in a customer service position required; cash handling and retail sales experience preferred.
  • Ability to flexibly travel between branches.
  • High School Diploma or equivalent required.

We offer a unique Branch Progression Model that provides opportunities for advancement and structured compensation increases. Our pay ranges are designed to provide room for growth over time, with a target salary range of $20.00 - $22.50 depending on previous experience and education. Benefits include 100% employer-paid premiums for medical, dental, vision, and disability, a 401k match dollar for dollar up to 4%, and three weeks of Paid Time Off (PTO) accrued annually.

About Us:

Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region and live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community.



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