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Senior Healthcare Solutions Consultant

2 months ago

Philadelphia, Pennsylvania, United States ChenMed Full time

Join Our Innovative Team at ChenMed

At ChenMed, we are dedicated to transforming lives daily, not only for our patients but also for our team members. We seek individuals who are creative, entrepreneurial, and possess an exceptional work ethic. If you have a passion for making a difference and can inspire others with your positivity, we want to hear from you.

The Senior Healthcare Solutions Consultant plays a crucial role in our growth strategy. This position focuses on generating leads and expanding our membership by fostering strong relationships with senior citizens, local community partners, and businesses that cater to seniors. As the first tier in our Membership Growth Consultant Success Plan, this role is pivotal for career advancement within our organization.

Key Responsibilities:

  • Develop and maintain direct relationships with seniors and business partners to create new patient opportunities throughout the year.
  • Engage with seniors in various settings, including their homes and community centers, to communicate the value of ChenMed.
  • Plan and execute community events such as health fairs and informational sessions to attract our target demographic.
  • Build strong connections with health plan agents, social workers, and community providers to position ChenMed as the preferred healthcare provider.
  • Collaborate with local officials and businesses to initiate programs that promote patient growth.
  • Conduct one-on-one meetings with agents and brokers to address immediate customer needs and manage event logistics.
  • Utilize marketing tools and CRM systems to track client interactions and manage leads effectively.
  • Create and distribute a monthly activity calendar highlighting community engagement opportunities.
  • Re-engage past customers through targeted marketing efforts.
  • Educate potential patients about our healthcare model and value proposition, delivering presentations to larger audiences.
  • Establish distribution channels to support patient enrollment initiatives.
  • Work closely with sales leadership to enhance engagement strategies with partners and vendors.
  • Maintain relationships with enrolled patients to improve retention and address any concerns.
  • Perform additional duties as assigned.

Core Competencies:

  • Trustworthiness: Build confidence through integrity and transparency.
  • Results Orientation: Demonstrate a strong focus on achieving objectives.
  • Proactive Approach: Embrace challenges with enthusiasm and urgency.
  • Effective Communication: Tailor messages to diverse audiences with clarity.
  • Resilience: Maintain a positive outlook in the face of adversity.
  • Networking Skills: Cultivate relationships across various sectors.
  • Customer-Centric Mindset: Understand and meet customer needs effectively.
  • Persuasiveness: Use compelling arguments to gain support.

Qualifications:

  • High School Diploma or GED required; Bachelor's degree in a related field preferred.
  • Minimum of 2 years of successful sales experience, preferably with seniors.
  • Experience in business-to-business sales or management is advantageous.
  • Proficient in MS Office and CRM tools.
  • Excellent interpersonal and communication skills.
  • Ability to travel locally and regionally as needed.

At ChenMed, we are committed to improving healthcare for seniors. Our family-owned and physician-led approach enables us to enhance the health and well-being of the communities we serve. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement, all while maintaining a healthy work-life balance.