Retail Sales Associate

1 day ago


Upland, California, United States Goodwill Southern California Full time
Job Title: Retail Associate

Goodwill Southern California is a leading non-profit organization dedicated to empowering individuals and communities through education, training, and employment opportunities. We are seeking a highly motivated and customer-focused Retail Associate to join our team.

Job Summary:

The Retail Associate plays a critical role in delivering an exceptional customer experience by engaging with customers, achieving sales goals, and maintaining a clean and organized store environment. This position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Sort, clean, and price donated goods, ensuring that they are accurately priced and displayed in a visually appealing manner.
  • Maintain a clean and safe store environment by following all safety protocols and procedures.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive and productive work environment.
  • Perform other duties as assigned by management, including loading and unloading trucks, cleaning, and janitorial work.
Requirements:
  • Ability to read, speak, and write basic English.
  • Ability to operate a cash register, personal computer, and other technology necessary to complete job duties.
  • Ability to work effectively in a fast-paced retail environment and adapt to changing situations.
  • Ability to work collaboratively with colleagues and provide excellent customer service.
  • Ability to maintain a clean and safe work environment.
What We Offer:

Goodwill Southern California offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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