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Patient Advocate

2 months ago


Marion, Illinois, United States RevOne Companies Full time
Job Title: Patient Advocate

About the Role:

We are seeking a highly motivated and detail-oriented Patient Advocate to join our team at RevOne Companies. As a Patient Advocate, you will play a critical role in helping individuals and families navigate the complexities of healthcare and access the resources they need.

Key Responsibilities:
  • Learn and Master Application Processes: Develop expertise in state and federal programs, including Medicaid and the Federal Marketplace, to ensure seamless access to healthcare services.
  • Organizational and Administrative Skills: Demonstrate exceptional organizational and administrative skills, with the ability to multitask and prioritize tasks effectively, to manage multiple client cases and maintain accurate records.
  • Client Communication: Communicate positively and effectively with clients, providing clear and concise information to support their needs, and address any concerns or questions they may have.
  • System Navigation: Develop the ability to navigate multiple systems, including hospital systems and state systems, to access and provide information to clients, and ensure compliance with regulatory requirements.
  • Teamwork and Collaboration: Work collaboratively with other departmental associates and healthcare professionals to support the efforts of the team and achieve shared goals, and contribute to a positive and inclusive work environment.
  • Confidentiality and HIPAA Compliance: Maintain confidentiality and adhere to HIPAA regulations at all times, ensuring the protection of sensitive client information, and upholding the highest standards of professionalism and integrity.
  • Professional Development: Demonstrate a commitment to ongoing learning and professional development, with a willingness to learn new and complex tasks, and stay up-to-date with industry developments and best practices.
Requirements:
  • Computer Proficiency: Possess strong computer skills, including proficiency in multiple databases and software applications, to efficiently manage client data and communicate with stakeholders.
  • Communication Skills: Demonstrate excellent verbal and written communication skills, with the ability to communicate effectively with clients, colleagues, and other stakeholders, and provide clear and concise information to support client needs.
  • Mathematical Reasoning and Computational Skills: Possess good mathematical reasoning and computational skills, with the ability to perform calculations and analyze data accurately, to ensure accurate and timely completion of tasks.
  • High School Diploma or Equivalent: Hold a high school diploma or equivalent, with a strong foundation in mathematics and communication, to provide a solid base for professional development and growth.
Preferred Requirements:
  • Experience as a Patient Advocate: Possess one year of experience as a Patient Advocate or an equivalent combination of training and experience, to bring valuable knowledge and skills to the role.
  • Knowledge of Medicaid Programs: Have considerable knowledge of Medicaid programs, specifically in Illinois, to ensure compliance with regulatory requirements and provide expert guidance to clients.
  • Knowledge of the Federal Marketplace: Possess considerable knowledge of the Federal Marketplace, with a willingness to obtain a Health Insurance License, to ensure accurate and timely completion of tasks and provide expert guidance to clients.

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Salary: $19.00 per hour based on experience